Frequently Asked Questions

Yes. You can request a visit on behalf of a family member or someone you care for. Call us or submit the scheduling form, and our team will help coordinate the next steps.

Yes. We confirm visit details in advance and communicate any preparation steps so you know what to expect.

Same-day availability may be possible depending on location and scheduling. Contact us as early as you can, and we’ll do our best to accommodate urgent needs.

Visit frequency depends on the wound type, healing progress, and the care plan recommended by the provider. Some patients need short-term visits, while others benefit from ongoing monitoring.

This depends on the complexity of care. Some visits may involve one clinician, while others may include coordination with additional providers or facility staff to support the treatment plan.

Coverage and payment options vary. If you have questions about billing or payment arrangements, contact our team and we’ll guide you through available options.

We take patient privacy seriously. Our team follows applicable privacy and security standards and handles patient information with care and confidentiality.

You can refer a patient by contacting our office directly or using our scheduling/request form. We’ll guide you through the information we need to coordinate care.

Referrals are often appropriate when a wound is slow to heal, shows signs of infection, requires advanced wound management, or when mobility and transportation barriers prevent consistent care.

We provide mobile wound assessment, ongoing wound management, ulcer care, debridement services when appropriate, advanced dressings, and telehealth support for monitoring and guidance.